Customer Support

Shipping & Delivery


We mail our packages through the United States Postal Service unless an alternate shipping method is requested.  Most domestic packages will arrive within 5 days or less from the date shipped.  If you need your order by a specific date, please let us know.  We can choose a faster shipping option for you if necessary. 

Easy Returns


We hope you love our products.  If you need to return them for any reason, please do so in the condition received and within 10 days of receipt so we can replace or refund your order.

Tracking Your Order


We will let you know when your package is shipped, and you can enter your tracking code on the USPS website to follow its location.  Please contact us if you did not receive your tracking code or you need further assistance.

Money Back Guarantee


We want you to have a great experience with us.  If you receive a damaged product or you simply want to return your item(s) for any reason, we will issue a full refund.  Returns must be sent back within 10 days of receipt.  

100% Secure Ordering


We use Square processing and PayPal.   Credit card purchases are 100% safe with us.

Privacy Policy


Here at Soul Anchor, we believe in treating others the way we want to be treated.  Therefore, we do not share our customers' information with any 3rd parties.

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